About Us

Contact us

Whatever your query may be, we are always here to listen.

Your call or email will be monitored or recorded to prevent or detect crime, for service quality or security purposes.

Savings
General savings 08456 004 005
Online savings 08456 002 004
Email us customerservices@thederbyshire.co.uk 
Monday to Friday 8.00 to 19.00
Saturday 9.00 to 13.00

Mortgages
Current mortgage account enquiries 08456 004 005
Mortgage sales enquiries 08456 015 010
Email us direct@thederbyshire.co.uk
Monday to Friday 8.00 to 19.00
Saturday 9.00 to 13.00

If you wish to switch your product, borrow further funds, you are moving home or wish to add/remove a party from your mortgage - Lines Open Monday to Friday 9am - 7pm and Saturday 9am - 1pm. All other mortgage enquiries - Lines Open Monday to Friday 8am - 7pm and Saturday 9am - 1pm.

 

Home Insurance
New policies and quotes 08456 015 020
Existing  policies and enquiries 08456 004 005
Monday to Friday 8.00 to 19.00
Saturday 9.00 to 13.00
Claims advice line 0800 980 00 23
Monday to Friday 8.00 to 20.00
Saturday 9.00 to 13.00

Car Insurance
New policies and quotes 0800 202 8325 (Quote Reference 4701)
Monday to Friday 8.00 to 20.00
Saturday 8.00 to 17.00
Sunday and bank holiday 9.00 to 17.00

Travel Insurance
New policies and quotes 0800 202 8469 (Quote Reference 4701)
Monday to Friday 8.00 to 21.00
Saturday 8.00 to 17.00
Sunday and bank holiday 9.00 to 17.00

Write to us
For Savings & Investments at:
Derbyshire Building Society
Caledonia House
Carnegie Avenue
Dunfermline
Fife
KY11 8PJ		 For Mortgages & Insurance at:
Derbyshire Building Society - Mortgage & Insurance team
PO Box 1015
Northampton
NN3 0DJ.